Full-Time Case Manager

Job Title: Case Manager

Reports to: Director of Housing Programs

Location: Providence, RI (On-site at Haus of Codec and in the field)

Status: Full-Time (40 hours/week)

Hours: 10 AM - 6 PM, Monday-Friday, with some flexibility

Compensation: $28/hour

About Haus of Codec

Haus of Codec is a mission-driven organization working to end transition-aged youth homelessness in Providence through housing, arts, and workforce development. We specialize in supporting LGBTQ+ and BIPOC youth, providing safe housing and creative outlets.

Position Summary

Full-Time Case Manager with a certified Community Health Worker certification (CCHW) is a key support role focused on improving the well-being of a caseload of transition-aged youth clients in our Emergency Shelter and Joint Transitional Housing/Rapid ReHousing programs, some of whom live in Haus of Codec’s three-story residence in Providence, and the remainder of whom live in scattered site apartments, primarily in Providence, but also in other towns in Rhode Island. This position combines traditional case management with a public health lens, helping clients navigate healthcare, housing, and social services while also promoting safe and healthy living conditions.

You’ll join one other Full-Time Case Manager with their own caseload, working closely with clients in our Joint TH/RRH program to achieve health and wellness goals, connect them to services, coach them in job searches and life skills, and build community through outreach and engagement. You’ll do this, in part, by spending 2-3 days per week at the residence where Emergency Shelter and Transitional Housing clients reside. Another major part of this role includes the ability to travel to Rapid ReHousing clients’ apartments, some of which are in the East Bay or near the Connecticut border, to conduct home visits. Finally, a successful Full-Time Case Manager would also be involved in doing direct outreach, becoming a familiar, trusted presence at community sites and events.

Key Responsibilities

Case Management & Client Support

  • Case Management & client support

  • Conduct intakes and develop individualized service plans

  • Assist clients with housing navigation, job search, education, and public benefits

  • Support access to primary care, behavioral health, and other community services

  • Document progress and maintain case files using internal systems and the Homelessness Management Information System (HMIS) / Clarity

  • Participate in regular check-ins and care coordination meetings internally and with providers at other organizations

  • Attend apartment viewings and provide logistical support for clients moving into new apartments, when needed

  • Promote awareness of how the physical and social environment impacts health

  • Help clients set and work toward personal health-related goals

  • Connect residents to resources through the Healthy Communities Office, Arts & Health initiatives, and Community Health Worker Association of RI (CHWARI)

  • Engage clients with activities that build community and resilience

  • Provide timely support in crisis situations

  • Advocate for clients with service providers, landlords, and public agencies

  • Model trauma-informed and harm reduction approaches

  • Attend team meetings, supervision sessions, and professional development trainings

Qualifications

Required

  • CHW Certification (CCHW) or enrollment in a CHW program

  • Fluency in English (verbal and written)

  • Experience in case management, community outreach, healthcare, or social services

  • Passion for youth empowerment, especially within LGBTQ+ and BIPOC communities

  • Strong interpersonal and communication skills

  • Comfort supporting individuals with mental health or substance use challenges

  • Competency using Google Workspace and general office tools

  • Ability to lift up to 50 lbs and work on-site/in the field

  • Experience handling confidential information

  • Ability to work on-site at our residence or co-working space (monthly bus pass will be provided)

  • Valid driver’s license and access to reliable transportation, with the ability to conduct home visits

Preferred

  • Experience living in or working with people living in public housing

  • Bilingual in additional languages (especially Spanish, potentially Haitian Creole, Cape Verdean Creole)

  • Self-starters and community-minded folks encouraged to apply

  • Knowledge of harm reduction principles, Housing First, and practices of cultural humility

Commitment to Equity

Haus of Codec is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve. We do not discriminate based on race, gender identity, sexual orientation, disability, age, religion, or immigration status.

Interested applicants should send a resume and cover letter that details how you meet or will meet the requirements of the job, along with 2-3 references’ contact information to Ben Potrykus, Director of Housing Programs at ben@hausofcodec.org with the subject line “Case Manager (CCHW)”.